Product Description

SquareTrade Care Plans are great value and cost 70% lower on average than traditional warranties.  Upon purchase, you will get an email confirmation.  You will not be mailed a paper contract.  If you have questions, please call: 1.877.WARRANTY.

Product Details

• Amazon Sales Rank: #13170 in Consumer Electronics
• Brand: SquareTrade

Features

• Price: Up to 70% less than other warranties.
• Coverage: Item is fixed or we pay you what you paid for the item.
• Service: In-home service for TVs > 32 inch. Smaller TVs get free 2-way shipping to depot.
• Length: 3 years of mechanical and electrical failures from normal use, starting from item purchase date.
• SquareTrade will email your contract within 24 hours and let you store your receipts with us for a paperless claims process.

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Customer Reviews

Squaretrade is as good as their word! (don't throw away your receipt)
I purchased a 42" flat screen tv a few years ago, and was naturally concerned about what to do after the 1 year manufacturer's warranty had expired. The store offered its own extended warranty program, but I was hesitant about putting down hundreds of dollars for a 3 year extended warranty. Surely there was something more economical with the same, or better service?

I heard, via word of mouth, of a third-party alternative called Squaretrade. Intrigued, I checked reseller ratings, and was very shocked to see a lifetime rating of 9.7. I read many of the reviews, and they all consistently praised ST's dedication to fulfilling its warranty promises. Of the few that were not pleased with ST service (and some of them were the customer's fault), I was impressed by the follow-up messages left by ST's representatives to resolve the situation.

Convinced, I ended up purchasing a 3 year warranty through Squaretrade, for just ~$40. ST runs monthly %-off discounts, so you can always get a very good bargain. To clarify, if I remember correctly, the 3 year warranty is really a 2 year warranty, since the first year overlaps with the first year of the manufacturer's warranty. However, you should read the fine print to double check.

Talk about knocking on wood. My TV broke recently, and so I submitted my claim form to ST, which primarily comprised faxing a copy of my receipt to them (don't throw it away!), and describing my problem. I was expecting a reply a few months later, but Squaretrade promises resolution in less than week. I was shocked to find in my email inbox, a message from ST indicating that since it was cost prohibitive to ship my TV back to them for repairs, they would instead be refunding my original purchase price in its entirety, through PayPal. Sure enough, the money was sent the next day.

This is legendary service, the kind consumers dream about. You can buy a ST warranty with complete confidence, and be assured of their guarantees. Regarding TVs, they will not cover certain issues, e.g. burn-in on a plasma, and lamp replacements on DLPs. Again, check the fine print (don't worry, there's not too much to read).

I'm going to be buying all my warranties through ST in the future, recommending them to my friends and families, and making sure my children, and my children's children buy Squaretrade warranties. I wholeheartedly recommend them (and no, I'm not getting paid by ST to write this review).

Strong Warranty - Not Quite as Fast as Advertised
I got a great deal on a refurbished 42" LCD TV, but was worried about the 90 day warranty. I decided to buy a SquareTrade warranty to cover me for another 3 years and I'm glad I did.

My only complaint is the length of time it took for everything to be processed. I was without a TV for almost a month. Some of this was because of SquareTrade, some because of the local TV repairman. The longest part of this was waiting for the receipt I faxed in to be officially "received." This took 7 calendar days from fax until it was logged in their system.

Other than that I was very happy with the SquareTrade service. They never tried to deny my claim for any reason, but agreed to pay out the full amount I paid for the TV. I would not hesitate to use SquareTrade in the future.

Square Trade "Best Warranty Out There"
I purchased a refurbished Samsung Monitor/TV Last July 2008. It died this June 2009 I was approved very fast for replacement of the full amount I paid for it. I ordered another monitor... a bigger one and brand new! I paid fifty dollars more for a Samsung 240HD LCD TV/Monitor and I got it yesterday. I am one happy camper! My money was credited to my PayPal account... Because I purchased my first monitor w/PayPal. I bought my new Monitor on Amazon and I will transfer the money from PayPal to my bank account and will have time to do that before the bill comes due on the new monitor! I am a customer for life! Not only do they sell warranties for 50% or less than most manufacturers and retail stores... They give you great service at an affordable price!!!